Ordering repeat prescriptions
If agreed with your doctor, repeat prescriptions will be issued from the computerised record. Repeat prescriptions should be requested either:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
- fill out a repeat prescriptions request form
- in writing using the computer record slip
- in person
We request that you don’t bring in lots of boxes as it is difficult for the reception staff to write these down when they are busy in the morning. The reception staff however do try and help patients who have no one to help them at home and those who are not able to read and write English.
Repeat prescriptions are not normally issued over the phone.
Other medication requests
If you would like medication which is not on your repeat prescription for example hay fever tablets then you come into the practice and request the medication. The receptionists will write this down in the request book. The GPs will look at the request and if they want to see you they will ask reception staff to call you, please make sure you give us your correct phone number.
If the request is for past medication then GPs may issue a script and you will be able to collect this 4 working days after your request. Sometimes there can be delays in issuing the medication but please be patient as its for your own safety as GPs need to look at your records before they can issue.
Collecting your prescription
Please allow 2 working days before coming to collect your prescription excluding weekends and bank holidays
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.