We will be switching to Rapid Health from Tuesday 28th October 2025
The practice will be trialling a new way in which patients can access our services.
Rapid Health is an online facility that allows patients to book appointments, without needing to phone the practice.
Patients will be presented with a series of questions about their problem. From here, patients will be provided with a choice of appointments with the most appropriate clinician(s), in the most appropriate timeframe, based on their clinical need.
Why the change?
This should result in shorter waiting times, especially for more urgent medical issues, and focuses on “getting it right first time” – seeing the most appropriate member of the team for your medical issue. It will also prevent the 8am rush and long waits on the telephones.
The new platform also allows patients to raise admin requests (such as sick/fit notes, doctors letters, and more).
For those who are able to do so, we will ask from 28th October 2025, all contacts with the surgery come through Rapid Health, which will be accessed via our practice website.
If you are unable to use the website, or to book an appointment for under 16-year-olds or housebound patients please phone the surgery.
In preparation, please ensure you have an email address registered on your records, you can do this by updating your details in the NHS App or update your details through our website via the Services tab.