clinical system change over 17.2.2021 -26.2.2021

Dear patients

We are having a clinical system change over, at present our system is called EMIS Web and we will be going over to SystmOne on Thursday 25 Feb 2021

Cut over period 17.2.21-26.2.21

From today 17.2.2021 we are dealing with emergency only patients and only booking patients who need on the day emergency care. We will only be able to resume “normal” full capacity from Friday 26th Feb. We cannot prebook patients until after 26 Feb. Any appointments prebooked on EMIS Web will then be manually transferred over to new system after 26.2.21 so do not worry if you have already have a pre-booked appointment.

Please be patient with reception staff, nurses, GP and admin staff as we will be learning how to use the new clinical system and consulations and booking appointments will take more time after 26 Feb.

Changing systems will have long term benefit as then we will be on the same system as all the practices and community services in Derby City.

thank you for understanding and helping by seeing pharmacy for minor ailments and not ringing the practice for routine things which can wait till 26.2.2021